It helps you become aware of the niggling concerns that customers have about your product or service, and address them quickly.
As a bonus, it helps you to run your business as a lean organization by reducing the number of customer service staff and optimizing their services.
Live chat has a number of advantages over the regular phone or email support system.
They can also send out personalized messages based on different criteria.
You can customize the chat box to fit with your brand.
Let’s start with our plugin list, Though you can download the WP Live Chat plugin for free, you’ll need a premium subscription to use it beyond the thirty-day free trial period.
Proactive chat invitations help operators to start chatting.
If you wish, you can give your chatbox a custom look by adding your company logo and choosing custom colors.